Thank you to the Class of 2010 for giving me the opportunity to attend ACEP’s ED Direc-tors Academy (EDDA) in Dallas, Texas. This program provided me with invaluable man-agement/operations training and professional development skills that I will utilize through-out my career.
Throughout my education and training, I have strived to maximize the impact I can have for my patients by complementing my clinical training with targeted experiences and education in leadership and operations. The ED Directors Academy was a perfect opportunity for me to build on experiences that I had prior to and during residency. The Directors Academy is a management training course that brings together leaders from across the nation to partici-pate in courses addressing a wide range of topics related to managing an emergency de-partment.
This experience allowed me to not only gain knowledge on specialized topics from experts in the field but also interact and network with innovative and inspiring leaders from across the nation. The coursework included diverse topics such as leadership, operations, emer-gency department flow, patient satisfaction, hospital quality, billing, and many others. All of these provided me with concepts that I could immediately apply to my administrative work as a resident. However, potentially even more valuable than this was the accelerated professional development I obtained by networking with other leaders and learning from their unique experiences within diverse practice environments across the emergency medi-cine landscape. I gained insight into what a career in administration entails, the conflicting and multi-faceted challenges that an administrator faces, and how to balance those respon-sibilities with maintaining clinical expertise while simultaneously preventing the burnout that many administrators experience.
My long-term career goal is to become a leader within an emergency department and hospi-tal while striving to optimize operational systems, maximize efficiency, and eliminate waste in order to provide the highest level of care for my patients. I firmly believe that quality clinical care must be supported by synergistic processes and systems that allow physicians to maximize their effectiveness and enhance the patient experience. The EDDA program was a unique experience that allowed me to continue to learn and grow as a leader in emer-gency medicine and will ultimately be instrumental to my future success.